Category: Microsoft Outlook 2010

Google Apps – IMAP Settings for Microsoft Outlook 2010

You may use the following information to configure a Google Apps email account in your Microsoft Outlook 2010 email client.

Incoming mail server:

Outgoing mail server (SMTP):



My outgoing server (SMTP) requires authentication


Service Port Numbers: Incoming server (IMAP): 993

  • SSL

Service Port Numbers: Outgoing server (SMTP): 587

  • TLS



Migration – Email Service Provider – 3

Google provides an Administration Guide for email migrations to Google Apps. Google has done a great job of documenting the migration process and even provides a Google Apps Migration for Microsoft® Exchange tool as well as video documentation.

You download this tool, provide a user list, and the tool will authenticate to your existing email server and migrate the email to Google Apps platform.

The format for the user list is as follows:

user1#user1password, google_user1

For example, if you had a user with the email address of and a password of “letmein” then your user list would be:, migration


Migration – Email Service Provider – 2

If you are ever completing an email service provider migration (to Google Apps) you may use the Google Apps Migration for Microsoft Outlook® tool provided by Google for users who have POP accounts.

To use the tool you sign in with the credentials for the email user, locate the .pst file(s) to be migrate and the migration tool does the rest.

Additionally, the tool creates a log file in Windows 7 in the C:\Users\%username%\AppData\Local\Google\Google Apps Migration\Tracing\ClientMigration directory.


Microsoft Outlook 2010 – Locate a .pst File

In order to find the location of a .pst file, for a Microsoft Outlook profile, in Microsoft Outlook 2010 on Windows 7 you may use the following method.

File > Info > Account Settings > Account Settings… > Data Files

The default directory for Microsoft Outlook 2010 .pst files in Windows 7 is C:\Users\%username%\Documents\Outlook Files


Microsoft Outlook 2010 – Drag and Drop Malfunction

Have you ever been unable to drag and drop emails in Microsoft Outlook 2010? If so, pressing the Esc key a few times will actually resolve this issue.


Microsoft Outlook 2010 – .JPG Attachments Will Not Open

Have you ever tried to open the first .JPG attached file in a Microsoft Outlook 2010 email and received the “Cannot create file: photo 1.JPG. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder“?

This error may be caused by the Microsoft Outlook 2010 Secure Temporary File folder being full.

You may find the location of the folder by viewing the following registry key: HKEY_CURRENT_– USER\Software\Microsoft\Office\14.0\Outlook\Security (C:\Users\%username%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\W1BJBRT8\)

After finding the location of the folder from the registry key you may delete the contents of the folder.